FRCC Course Reserves
Using Holds in My Account
The following features will give you additional options for managing your holds. You will find these options by logging in to My Account and then clicking on the link indicating you have requests (holds).
It is important to remember that after making any modifications to your holds list you must click on the button:
Change Your Pickup Location:
Take advantage of this option if you wish to change the location your hold will be sent to.
Note: You will not have the option to change your pickup location if the item is already in transit to fulfill your request, or if the item is showing a status of "Ready".
If you are going out of town, or if you simply wish to better manage when your holds come in, you may freeze your requests. If you reach the top of the waiting list while your hold is frozen, the next available copy will be sent to the next person in the waiting list. We will continue to send available items to the next waiting patron until you choose to re-activate your request.
Note: You will not be able to freeze any request if:
How to Freeze Your Hold:
When an item you have requested is ready for you to pick up, the status will indicate how long that item will be held for you.
Note: You will not be able to place holds if you have a block/message on your account. Call 221-6740 to clear the block.