FRCC Course Reserves
Ecommerce - Pay Your Extended Use Fees Online!
Did you know that you can pay your library extended use fees via the Internet? The Library District offers library patrons the ease, convenience and security of online payments for library extended use fees.
To use ecommerce, login to My Account and follow the on-screen directions. The library accepts Visa, MasterCard, and Discover. Ecommerce transactions at the library are secured through 256-bit encryption (typical of most ecommerce sites on the web). By statute and culture, the library protects the confidentiality of all patron information, including electronic transactions.
Just follow these steps to get started. At the bottom of this page are some answers to Frequently Asked Questions.
Step One: Log into My Account by entering your name and library card number.
Step Two: If there are any overdue extended use fees on your account there will be a link with the amount owed indicated. Click on this link to see a list of your extended use fees.
Step Three: Above and below your list of extended use fees will be buttons labeled Pay Online. Click on one of those buttons.
Step Four: If there are multiple charges listed you may choose to uncheck the extended use fees you do not wish to pay at this time, and then click on the button labeled "Recalculate Total".
Type your billing information into the form and click on the SUBMIT button.
Step Five: You will see a confirmation screen appear. When you have verified the information is correct click on SUBMIT. If you need to modify this information click on CANCEL and you will be able to enter your billing information again.
Step Six: A Payment Receipt page will be available to be printed immediately after a successful transaction. If you entered a valid email address in the billing form, an email receipt will also be sent to the address you entered.
Please note: A successful transaction will immediately update the balance in your library account. When you close this receipt window, the screen with your library account information may still show your extended use fees as unpaid. The correct and updated information will be displayed if you:
1) refresh your browser screen
2) search the catalog while logged in, and return to your account log out of your account and log back in.
Frequently Asked Questions:
What credit cards do you accept?
Currently the Library accepts Visa, MasterCard, and Discover - or debit cards with the Visa, MasterCard, or Discover logo.
Is there a fee or additional cost for an online transaction?
No. We do not charge any additional transaction fee at this time.
Is there a minimum fine amount required to pay online?
Can I choose to pay only part of a fine?
If you have multiple extended use fees on your account you can choose to select specific charges rather than the entire sum however you may not pay a portion of any one fine.
Is the transaction secure?
The Library District is using an SSL certificate for all online transactions. SSL stands for Secure Socket Layer. This is a method of encryption which encodes data sent over the World Wide Web,designed to allow only the intended recipients to receive the information in readable form. The library uses SSL when you log in to your library account. Most Web browsers will show a small padlock image at the bottom of the screen to indicate you are using a secure site.
Our encryption is provided by VeriSign. VeriSign is a well respected expert in the field of secure online transactions.